Example private feedback
“The wait was longer than expected.”A submitted note helps you notice the concern and decide what to do next.
Review Shield
Catch customer frustration while there’s time to act.
Get private feedback by email, find recurring service issues, and see how customers respond to your review cards.
SPECIAL
FIRST MONTH FREE
When you add Review Shield to a card order.
Then $19.99/month. Cancel anytime. Trial starts at checkout.
Choose cards + Review Shield →- Customers rate their visit, then can choose a Google review.
- Lower ratings also show a private note option.
- A dashboard with private notes and Google click-throughs.
Starting today without cards: $19.99/month.
Start Review ShieldFree for 30 days with a card order, then $19.99/month until you cancel. Renews monthly. Cancel anytime. Trial starts at checkout. Cards are sold separately.
By subscribing, you agree to the Terms and Cancellation Policy.
Card + Review Shield
Catch complaints early.
Make the next visit better.
Illustrative dashboard data
124Card taps
46Google review clicks
See whether customers respond to the ask. Clicks are not confirmed published reviews.
What you get with Review Shield
- Turn good service into public proof.
Every customer can leave a Google review from your feedback page.
- Catch complaints while you can still act.
Submitted 1–3-star private feedback reaches your inbox so you can see what needs attention.
- Keep the same problem from spoiling more visits.
Spot repeated comments about waits, service, or cleanliness—and see whether feedback improves.
- Know whether your review requests get a response.
See card taps and Google review clicks, alongside visit ratings and private feedback.
- Get more use from every card.
Compare taps by placement and keep your cards where customers use them.
- Know which customer concerns still need action.
Mark feedback resolved so unfinished follow-up stays in view.
More dashboard details
Explore tap activity by day and hour, recurring feedback topics, and taps by card placement. A resolved note records your status; it doesn’t confirm that a customer was contacted.
From checkout to first tap
What happens after you order.
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Choose Review Shield.
Start a subscription or add it during card checkout.
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Send your business details.
Your setup email explains what to send. We create your business’s feedback page.
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Start receiving feedback.
Track Google review clicks and see submitted private feedback.
Pick your places
A card for every counter.
Before you order
A few useful answers.
Does a tap post a review?
No. It opens the page. The customer picks the stars and writes what they want.
When can customers write a private note?
Customers who choose one, two, or three stars see a private note option.
Can I buy Review Shield without cards?
Yes. Standalone billing starts today at $19.99/month until you cancel. Physical cards are sold separately.
How do I cancel?
Email support@taptapfeedback.app before renewal. Cancellation takes effect at the end of your current billing period. Read the Cancellation Policy for details.
Keep listening
Get feedback you can act on.
Review Shield $19.99/month
Starting today without cards: $19.99/month.
Start Review ShieldFree for 30 days with a card order, then $19.99/month until you cancel. Renews monthly. Cancel anytime. Trial starts at checkout. Cards are sold separately.
By subscribing, you agree to the Terms and Cancellation Policy.